Support

Standard and Student plans work on 2 Macs. If you try a third, SpotPlot shows "License in use on 2 Macs".

A Mac that hasn't opened SpotPlot for 30 days frees its spot automatically. Need it sooner? Email us and we'll free it right away. To bring your shows along, export each one from the old Mac and import it on the new one (see Sharing).

Yes. SpotPlot checks your license whenever it's online and keeps working when it isn't, so a booth with no Wi-Fi is fine.

It's in your purchase email. In the app it's under Home → Settings → Account.

Every plan has every feature. Standard is for working designers; Student is the same app at a lower price for students with a .edu email. Production (one flat fee per show, covering the designer and all operators) and Education (for schools) are coming soon. See Pricing.

Buy the Student plan with your .edu email address. We may ask you to confirm it from that address.

Yes. Yearly saves 20% on Standard and 25% on Student. You can cancel any time, and SpotPlot keeps working until the end of the period you've paid for.

Your shows stay on your Mac. Export them as .spotplot files to keep a copy you can open again later.

T· is the spot cue number operators use to keep their place, printed under each LQ. Inserting cues makes them jump around; click Renumber T· in the cue list to number them 1, 2, 3… again. Your cue order never changes.

Off means the spot isn't used in that cue. Tracked means nothing changes: the spot carries on from the previous cue.

Fill in one spot's color frames, then on each other spot choose Copy colors from… and pick that spot.

Yes. In Show Settings → Spot Settings, use Swap to exchange all cue data between two spots for the whole show.

Show Settings → Cue Settings. Untick Show on print (or Show on cue list) for that detail. Nothing is deleted; tick it again to bring it back.

Yes. In the cue list, press ⌘Z.

Choose Help → Show Tips Again.

SpotPlot never splits a cue across two pages, so an operator never has to flip mid-cue. If a cue doesn't fit, the whole cue moves to the next page.

Yellow marks a color change: the first time each spot uses a color, and every time it changes.

For a spot sheet, set a cue range using T· numbers, and hide Off or Tracked cues. Leave the range blank to print everything.

Make sure you dragged SpotPlot into your Applications folder and opened it from there, not from the disk image. SpotPlot is signed and notarized by Apple. If macOS still won't open it, email us with a screenshot of the message.

Quit SpotPlot and open it again. If it keeps happening, email us your SpotPlot version and which sheet you were printing.

Make sure you're on the latest version (SpotPlot → Check for Updates). Files made by a newer version need the newer app. Still stuck? Email us the file.

SpotPlot updates itself. Choose SpotPlot → Check for Updates to check now, or download the latest version and replace the app in Applications. Your shows aren't affected.